My SelluSeller Account
- How can I deactivate an user in Anchanto OMS?
- How do I change the language displayed on Anchanto Order Management?
- How can I know how many users are actively operating my SelluSeller account on my behalf?
- I want to modify my SelluSeller user details. How can I do it?
- How can I view my SelluSeller subscription details?
- How can I disconnect a marketplace from my SelluSeller account?
SelluSeller Dashboard
- How does SelluSeller calculate the total sales shown in dashboard?
- How does SelluSeller calculate the inventory stock value?
- How can I view my total cancelled orders in SelluSeller?
- How can I view my Sales from Promotions in SelluSeller?
- How can I view my total sales by store in SelluSeller?
- Where can I view my daily actionable items in SelluSeller?
General Enquiries
- How to check Cancel Order Update from OMS to Shopify?
- Basic Troubleshooting for Login Errors in OMS/WMS
- How to identify correct Shop URL while connecting Shopify
- How to identify Product ID and Variation ID on Shopify Store
- If I change the store name in SelluSeller will it affect my marketplace store (orders, listings)?
- Why user does not received any password reset email for new account?
General FAQs
- What are the functions I can perform for Blibli via SelluSeller?
- How to view Missing Labels in OMS?
- Updating cSKU Images on Shopify via SelluSeller (OMS)
- How to Edit/Update Store Code on SelluSeller
- Can I search for Promotions by the Products in the Promotion?
- How to connect QuickBooks with SelluSeller?
Orders
- Configuring Shopify Upsell Order Settings in OMS
- Pending Orders Tab - Frequently Asked Question
- How to solve "Not ready To Fulfill" orders / problem orders?
- FAQ for Mark Orders Cancelled feature from the OMS UI
- Shipping Label Delay Troubleshooting
- Split Order Functionality of SelluSeller
Inventory
- Managing Stock Discrepancies for iSKUs Assigned to Multiple cSKUs
- Stock Allocation Bulk Update Guide
- Classification of Inventory Updates
- How can I add a new inventory product
- How to resolve the Stock Sync issue with the help of a Discrepancy Report & Product Report from SelluSeller
- Impacts on Marketplaces by disabling inventory sync in OMS
Catalogue
- How to delete CSKU from Anchanto OMS
- How to sync the existing product from Prestomall to Anchanto OMS?
- How to connect/configure Multrans as a last mile carrier in SelluSeller?
- How to resolve unsync products errors?
- How to create and list new KIT products on marketplaces and manage the exisiting KIT products in OMS?
- What are the possible reasons for stock discrepancy between OMS and sales channels?
Promotions
- What are the criteria in the Gift with purchase promotion and how it works?
- Syncing Stock Reservation from Shopee to OMS
- Flash Reservation Promotion in OMS
- Flash Reservation Promotion in OMS
- What is the difference between Stock Allocation and Stock Reservation
- Why am I unable to find product under selection panel on creation?
Reports
- OMS: Stock Location Report
- OMS: Carrier Report
- OMS: Stock Received Report
- OMS: Consumables Report
- OMS: User Transaction Report
- OMS: Consolidated Allocation Sales Report
Warehouse Operations
- Where can I view all the details of my warehouse?
- How to cancel Out for Delivery Orders?
- How can I add a new warehouse?
- Which warehouses can I connect with Wareo?
- How can I modify the details of a warehouse?
- How can I add multiple sections in a new warehouse?
General: Integrations
- How to Select Specific Countries for Order Sync from Shopify to Order Management System (OMS)
- How to sync categories for the webstores
- SELLUSELLER & FEDEX INTEGRATION (SANDBOX TESTING & CERTIFICATION)
- How to manage unpaid order fetching from Shopify to OMS?
- How to connect JD Indonesia with SelluSeller?
- How to connect Flipkart marketplace to SelluSeller ?
General: API Keys Guide
- Lazada Service Market App Subscription Process
- Where do I find the Client id, Username & Password to connect Multrans with SelluSeller?
- How to add Aramex courier as 3PL / seller own fleet on Anchanto OMS
- How to get API keys for Amazon?
- How to add Aramex courier as 3PL / seller own fleet on Anchanto OMS
- Step by step guide to connect marketplaces on OMS