Hello Everyone,
We are pleased to announce the release of new improvements addressing the enhanced Split Order functionality in OMS for Shopee Marketplace. This enhancement will automate the order splitting, reducing manual efforts and processing time.
Business Use Case
Shopee sellers often manage a high volume of diverse orders that may require fulfilment from multiple warehouses or based on various business rules. Without an effective order split mechanism, sellers face challenges such as shipment delays, inefficient warehouse operations, and poor customer experience.
The Shopee Split Order Functionality in the Order Management System (OMS) enables automated order splitting based on predefined criteria, ensuring efficient order processing and fulfillment.
Example:
- Order contains:
- SKU A (5 items)
- SKU B (10 items)
- The order can be split into two shipments for SKU A and SKU B.
Note:
- Individual quantities within each SKU (e.g., splitting 5 items of SKU A) cannot be split further.
Benefits
- Improved order fulfillment efficiency by enabling warehouse and category-specific processing.
- Enhanced order tracking and customer satisfaction through quicker fulfilment of orders.
- Flexibility for sellers to customize order splits based on operational needs as given below in ‘order split configuration’ section.
Key Capabilities
-
Warehouse-Level Split
- Controlled via the "Order Split Functionality Toggle" within the OMS Integrations module.
- Allows orders to be split based on warehouse availability.
- If enabled, orders will automatically split according to warehouse assignment.
-
Order Split Configuration
- Configurable via the UI in the Integrations module under Shopee settings.
-
Provides flexibility for splitting orders based on various criteria as given below-
- Split by Brands
- Split by Products or Categories
-
Split by Threshold (Weight or Price)
- If weight is greater than the threshold value, a separate shipment will get created based on threshold value.
- If price is greater than the entered threshold value, order will get split into separate shipments to accommodate the custom duty/ tax imposed on items above certain value.
User Guide
1. Order Split on Warehouse level
-
-
-
Login > Integrations
-
Scroll to the Shopee Store and select Warehouse configurations Tab from the list of options available
-
-
-
- Select the toggle button ON to enable the order spilt on Warehouse level
- Select the toggle button ON to enable the order spilt on Warehouse level
-
Order split configurations based on different Criteria -
- Login > Integrations
- Scroll to the Shopee Store and select Order Split Configuration Tab from the list of options available
- Once user clicks on Order Split configurations tab, user can split order based on their preferred split method:
-
By Brands - User can split order by different brands by choosing brands from list available in dropdown where different shipments will get created for different brands
-
By Products or Categories - User can split order by different Products or by categories of products by choosing products/categories from list available in dropdown where different shipments will get created for different products/categories.
-
Mark orders as Auto – delivered – If the orders are splitted into physical and digital products, then user has the capability to manually mark the digital products as Auto-delivered.
-
Mark orders as Auto – delivered – If the orders are splitted into physical and digital products, then user has the capability to manually mark the digital products as Auto-delivered.
-
By Threshold of weight/volume & by threshold of Price/quantity - User can split order by threshold of weight or volume of products by providing value in the input box where different shipments will get created for the SKU’s above threshold value.
-
By Brands - User can split order by different brands by choosing brands from list available in dropdown where different shipments will get created for different brands
Users can also split order by threshold of Order Value or quantity of products by providing value in the input box where different shipments will get created for the SKU’s above threshold value.
Released Version:
- Anchanto OMS Version: V3
We hope these features contribute to an effortless user experience for you.
In case of any queries, please reach out to us through any of our Helpline Channels.
Comments
0 comments
Please sign in to leave a comment.