Lazada Service Market App Subscription Process

Introduction:

This guide will walk you through the steps required to use Anchanto OM app on Lazada Service

Market and applicable for Lazada seller center users from Singapore, Malaysia, Thailand,

Philippines, Vietnam and Indonesia regions . Please follow these instructions carefully to ensure a

smooth integration process.

What is the update:

Lazada has introduced a new process for Lazada sellers to connect to 3rd party service apps. For this

reason, Anchanto has created “Anchanto OM” app on Lazada Service Markets.

According to this new process, it is mandatory for sellers to purchase a subscription of Anchanto OM

app from Lazada Service Marketplace. This is to ensure the continued usage of Lazada integration

through Anchanto Order Management.

As of now, Anchanto app/service is published for Singapore, Malaysia, Thailand, Philippines, Vietnam and Indonesia.

In case if the sellers see a UI popup of Token expiry, sellers are advised to subscribe for the app so the refresh token can work from backend.

The entire process should take around 3 mins for subscribing the Anchanto OM app.

Steps to install and use Anchanto OM Lazada app:

Step #1:

Login to Lazada Seller Center account.

Use below service market links to access Anchanto OMS app on county specific Lazada Service

Markets. It is recommended to sellers that they subscribe for Free service which is for authorization

purposes. Below given links of Anchanto OM app are the free service links.

For Singapore sellers: Free subscription link- Singapore,

For Philippines sellers: Free subscription link- Philippines,

For Malaysia sellers: Free subscription link- Malaysia,

For Thailand sellers: Free subscription link- Thailand.

For Vietnam sellers: Free subscription link- Vietnam,

For Indonesia sellers: Free subscription link- Indonesia.

Please note: Singapore, region has paid version of Anchanto OM app, but it is not recommended by

Anchanto as the service/app is used only for Authorization purpose.

Once you click on the relevant link, you will land on Anchanto OM application on Lazada Service

Market.

You have to select Service version as ”Authorization Only” and select period as “Half a year”. Click

on “Authorized Use”. This will the guide you to the Order Confirmation screen.

Step #2:

On Order Confirmation page, validate the Start and End Time for the service. Click on “Agreed and

Signed” checkbox and click on “Confirm” button to proceed to a screen where you will see

“Successfully Ordered!” message.

On Order Confirmation page, validate the Start and End Time for the service. Click on “Agreed and

Signed” checkbox and click on “Confirm” button to proceed to a screen where you will see

“Successfully Ordered!” message.

Step #3:

On the page where you see the “Successfully Ordered!” message, you have to click on “Authorized

use of services” where you will be guided to Lazada “Ordered Services” page.

Step #4:

On Ordered Services page, go to My Service page and search for “Anchanto OM” service and click on

“Use Service” button.

On Ordered Services page, go to My Service page and search for “Anchanto OM” service and click on

“Use Service” button.

Step #5:

A confirmation popup will open where you can enable the checkbox and click on “Agree” button.

Step #7:

Once you click on “Agree” button on step #6, you will be redirected to Lazada Open Platform page

for Authorization. You have to select the seller account (site) country and enter the Lazada seller

center credentials (Email, Password) for which you have subscribed the Anchanto OM app and click

on “Submit”. Please ensure the checkbox is selected for “I agree to the Authorization Terms &

Agreement”

After this step, you will be redirected to Anchanto OM login page. This means the flow of purchasing

the Anchanto OM app is successful.

Once above process is completed, seller should reconnect the store. Once reconnected, the

integration will work smoothly.

Instructions for new Lazada store connection:

Sellers needs to follow above process of subscribing the Anchanto OM app before connecting the

new Lazada store to Anchanto OMS.

Please Note:

In case if you have any queries, please reach out to respective Key Account Manager and care team

or email us on [e-mail].