FAQ’s | Retail Module

1. Q: How does the system ensure security and access control for users in a retail store environment? 

A: The system provides separate login portals for retailers, store managers, and warehouse super admins, ensuring secure and role-specific access to the platform. 

2. Q: What privileges do warehouse super admins have in the system? 

A: Warehouse super admins can view all retailers and their associated stores in the network, granting them comprehensive visibility and control. 

3. Q: Can retailers manage their own stores independently within the system? 

A: Yes, retailers and store admins have the capability to create and manage their stores without the need for intervention from the central warehouse, ensuring flexibility and control. 

4. Q: How can retailers access information about stores associated with them? 

A: Retailers can easily access information about all stores that are associated with their account within the system. 

5. Q: What is the role of store managers, and what access do they have? 

A: Store managers have exclusive access to the inventory and operations of their respective stores, allowing them to manage store-specific activities. 

6. Q: Who can create and manage consignment orders within the system? 

A: Warehouse super admins, retailers, and store admins can create, manage, and process consignment orders for various products. 

7. Q: Is there a review process for store consignment orders before shipping? 

A: Yes, warehouse super admins have the authority to review and approve store consignment orders to ensure order accuracy and timely delivery. 

8. Q: How can users track the status of consignment orders? 

A: Retailers, store managers, and warehouse super admins can track the status of consignment orders within the system for better visibility and management. 

9. Q: Can users check real-time stock availability for stores or retailers within the network? 

A: Yes, warehouse super admins and retailers can view real-time stock availability for each store or retailer within the network. Store managers can also see inventory for their specific store. 

10. Q: What inventory information can retailers access? 

A: Retailers can access inventory information specific to their associated store, allowing them to monitor stock levels effectively. 

11. Q: Is there a provision for store-to-store product transfers? 

A: Yes, both warehouse super admins and retailers can initiate store-to-store product transfers within the system. 

12. Q: How is the return of excess or defective stock managed within the system? 

A: This is upcoming feature; Warehouse super admins and store managers have the capability to manage the return of excess or defective stock from their stores to the central warehouse. 

13. Q: Does the system automate inventory replenishment for stores? 

A: Yes, this is an upcoming feature, the system automates inventory replenishment for stores based on incoming sales orders, ensuring optimal stock levels are maintained. 

14. Q: How can retailers track sales orders for their stores, especially in bulk? 

A: Retailers can easily track sales orders for their stores by bulk uploading the orders, providing a convenient way to monitor order status. 

15. Q: What is consignment order:  

A: consignment order is a type of business transaction where a supplier (consignor) provides goods or products to a retailer (consignee) but retains ownership of the goods until they are sold to the end customer. 

These FAQs provide an overview of the key functionalities and processes supported by the system for retail store management and consignment order handling.