Orders in which are stuck in the problem order state, after checking the inventory for the affected SKU, user found the SKU is having enough stock of 73 units under the Usable but ATP stock is only having 68 units, despite order needs 69 units in total.
User can do this step, from the inventory module - user can click on the edit option for that particular SKU find the buffer stock field zero-rise the buffer stock, then the ATP will be automatically 73.
Now the order will be moved from the problem state, if the order still remain stuck on the problem order state the user can click on the edit order option scroll to the bottom and just click on the update order. Now the order will move to the picking state.
Comments
0 comments
Please sign in to leave a comment.