- Log in to your WMS account.
- Navigate to the Orders module.
- Choose whether it’s a B2C or B2B order.
- Select the Warehouse and go to the On-Hold section.
- Search for the respective order(s).
- Scroll to the right and click on the Release option under the Actions column.
Releasing Orders in Bulk:
- Log in to your WMS account.
- Navigate to the Orders module.
- Choose whether it’s a B2C or B2B order.
- Select the Warehouse and go to the On-Hold section.
- Select multiple orders.
- Click on the Actions button at the top and select Bulk Release.
- After clicking Release, a pop-up will appear.
Provide the reason for releasing the orders from On-Hold and click Confirm.
- The order(s) will be returned to the state they were in before being placed On-Hold.
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