User Manual - 25th April, 2023

Asia-Pacific | Europe | Middle-East

            

                

                    

1. Import AWB after handover to carrier - WMS 3 

                

• The Feature:

Now, the user can add AWB tracking numbers to the orders for non-integrated carriers and associate them with the correct orders so that customers can track their orders.

To use this feature, the user needs to enable the "add tracking number after handover to carrier" option in the WMS. This option can be found on the configuration page of WMS 3.

The user can do this by following the steps below:

1. Go to the Dispatch Order or Manifest pages in the Scheduled, Out from Warehouse, or In Transit tabs.
2. Locate the order for which the tracking number needs to be added.
3. Click on the "Actions" or "Import AWB Number" tab.
4. Choose the file that contains the AWB number for that order.
5. Click on "Upload" to upload the file.
6. Click on "Save" to save the changes.

Bulk Uploading Tracking Numbers: If the user needs to add tracking numbers for multiple orders, they can use the bulk upload feature. The user can do this by following the steps below:

1. Go to the Dispatch Module.
2. Go to the Dispatch Order or Manifest pages in the Scheduled, Out from Warehouse, or In Transit tabs.
3. Click on the "Bulk Upload" button to import AWB in bulk.
4. Select the file that contains the tracking numbers for the orders.
5. Click on "Upload" to upload the file.

 

2. Customization in Commercial Invoice in WMS3.0 for Offline Orders    

• The Feature:

The customization of the commercial invoice will help you track the orders better, by including the carrier name and special instructions mentioned in the order, along with the SKU's list. This manual is intended for users using WMS3.0.

Prerequisites:

Before proceeding with the customization of the commercial invoice, ensure that the following prerequisites are met:

1. You should have access to WMS3.0.
2. You should have an offline order created via OMS, OXM, or directly on WMS.
3. The order should have the carrier name, special instructions, and payment method mentioned.

Steps:

1. Login to WMS3.0 using your credentials.
2. Navigate to the "Orders" section and select the offline order for which you need the invoice.
3. Click on the "Generate Tax Documents" button.
4. The commercial invoice will be generated, which will now include the SKU's list, carrier name on the top right, special instructions, and payment method mentioned in the order below the warehouse address table.

 

Conclusion:

In conclusion, the customization of the commercial invoice for offline orders in WMS3.0 will help you track the orders better, by including the carrier name and special instructions mentioned in the order, along with the SKU's list. By following the above-mentioned steps, you will be able to customize the commercial invoice easily and generate it for offline orders created via OMS, OXM, or directly on WMS.

3. Display Special Instructions from Marketplace

• The Feature:

The Special Instruction feature allows the WMS 3.0 system to capture and display special instructions from the marketplace for each order. These special instructions will be displayed on the picking list, order detail page, and B2C report, and can be filtered by special instruction in the order list page. This feature will help warehouse workers to fulfill orders accurately, customer service representatives to assist customers with their inquiries, and managers to analyze the data and improve operations.

Accessing Special Instructions:

To access the special instructions, follow these steps:

1. View special instructions on the packing list:

a. Open the packing list for a specific order.

b. You will see a new column with the special instructions for that order.

c. Read the special instructions and fulfill the order accordingly.

2. View special instructions on the order detail page:

a. Open the order detail page for a specific order.

b. You will see a section with the special instructions for that order.

c. Read the special instructions and assist the customer with any inquiries.

3. View special instructions in the B2C & B2B report:

a. Export the B2C report for a specific period.

b. You will see a new column with the special instructions for each order.

c. Analyze the data and identify any patterns or trends.

4. Filter orders by special instruction:

a. Go to the order list page.

b. Click on the filter option for special instruction.

c. Select the desired special instruction and see the filtered list of orders.

The Special Instruction feature in WMS 3.0 allows the system to capture and display special instructions from the marketplace for each order. This feature will help warehouse workers to fulfill orders accurately, customer service representatives to assist customers with their inquiries, and managers to analyze the data and improve operations.

*The above enhancements will reflect in the mobile application as well.  

Released Versions  

Web WMS Version : v 3.0.0 

We hope this feature contributes to an effortless user experience for you.  

In case of any queries, please reach out to us through any of our Helpline Channels.